Frequently asked questions
Clear answers about how BuildWithAICo works, who we serve, and what to expect from our robotics lab engagements.
Whether you are evaluating your first autonomous mobile robot pilot or scaling a healthcare delivery fleet, these questions come up in nearly every initial conversation. If you do not find your answer here, our team is happy to discuss your specific situation during a discovery call.
No. BuildWithAICo is not a marketing agency, advertising firm, or robot reseller. We are a service robotics innovation lab based in Kanata, Ontario, providing engineering education, hands-on lab access, simulation infrastructure, and deployment coaching. Our revenue comes from program fees and professional services — not from commissions on hardware sales or promotional campaigns for third-party vendors.
While we maintain relationships with sensor manufacturers and integrators in the Ottawa-Gatineau ecosystem, we do not accept referral fees that would compromise our impartial technical guidance. When we recommend a component or platform, it is because our engineering team has validated its suitability for your use case — not because of a marketing partnership.
If you are looking for brand strategy, digital advertising, or lead-generation services, we are not the right fit. If you need a structured environment to design, test, and deploy service robots with experienced mentors, we would welcome a conversation.
No. BuildWithAICo does not guarantee clinical outcomes, patient safety improvements, infection-rate reductions, or any specific healthcare performance metric. Our healthcare robotics programmes and services focus on engineering feasibility, workflow integration, navigation reliability, and regulatory awareness — not on clinical efficacy claims.
Healthcare organisations deploying delivery robots or assistive platforms remain responsible for clinical validation, ethics review, infection-control sign-off, and compliance with Health Canada requirements where applicable. We support your technical team with simulation, prototyping, and pilot infrastructure, but we do not provide medical advice or substitute for qualified clinical judgement.
Outcomes such as reduced nurse walking time, faster supply replenishment, or improved staff satisfaction vary widely depending on facility layout, adoption practices, and baseline workflows. We document pilot metrics transparently but make no promises about translating lab results into clinical benchmarks.
Our clients include hospitals and health networks, warehouse and logistics operators, robotics startups, university research groups, government innovation programmes, and systems integrators serving Canadian markets. There is no single industry requirement — we evaluate fit based on project scope, team readiness, and alignment with service robotics use cases.
Not necessarily. Foundational programmes use our reference robot platforms and sensor kits. Advanced engagements often involve integrating client-owned hardware, and our collaboration workspace is designed to accommodate both scenarios. We will advise during the lab assessment whether bringing your own equipment accelerates your timeline.
Client-owned IP remains with the client. Our standard statement of work specifies that configurations, custom code, and design artefacts produced during your engagement belong to you. BuildWithAICo retains rights only to pre-existing lab tools, generic frameworks, and non-client-specific methodologies developed independently of your project.
Yes. Many engagements combine on-site lab blocks with remote design reviews, simulation access, and deployment coaching. We use secure collaboration tools and schedule sessions across Canadian time zones. Certain hands-on modules — particularly hardware integration and live pilot observation — require physical presence at our Kanata campus.
All lab participants complete an orientation covering emergency procedures, personal protective equipment requirements, and safe operation of mobile platforms. We follow CSA guidelines for industrial robot systems where applicable and maintain documented risk assessments for each test configuration. Production deployment certifications remain the client's responsibility.